What Counts as an Emergency
Some appliance failures can wait for a convenient appointment. Others cannot. When a built-in refrigerator holding thousands of dollars of food stops cooling, when a wine cellar drifts warm and threatens a collection, or when a gas range will not shut off cleanly, the clock matters. Those are the calls we prioritize in the Cobble Hill area.
- Sub-Zero refrigerator or freezer not cooling with food at risk
- Wine cooler or wine wall climbing out of its set range
- Water leaking from an appliance onto a finished floor
- Gas smell, a burner that will not shut off, or an ignition that keeps sparking
- A range or wall oven down before a scheduled event
IF You Smell Gas
Leave the appliance off, do not operate electrical switches, ventilate the room, and if the smell is strong, leave the home and call your gas utility or 911 first. Then call us to repair the appliance once the area is confirmed safe.
What to Do While You Wait
For a refrigerator that stopped cooling, move perishables to a backup unit or a cooler with ice, keep the door closed to hold temperature, and confirm the unit still has power and that the condenser grille is not choked with dust. For a range or cooktop that will not ignite, turn the knobs off, and do not keep clicking the igniter if you smell gas.
Need a Technician Today?
Book the earliest window online, or call and describe what is happening.